Sales Associate

Zolo

Bengaluru, Karnataka, India0–2 yrs23m agovia LinkedIn

This job at a glance

Who can apply
Freshers and up to 2 years
Must know
CRMBudgetingLead generationOperationsSales
Work
On-site in Bengaluru
Pay
Not stated by the employer.
Skill demand
CRM30%Lead generation27%Operations8%Budgeting3%of 128 similar fresher jobs posted in India this week
Listed
11 Nov 2026 · still open

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About the Role

Own the customer journey from inquiry to move-in and drive conversions for student housing. This role is focused on guided decision-making with trust and speed, addressing the gap in the market for consistent, reliable accommodation options.

Key Responsibilities

  • Own the customer journey from inquiry → booking → move-in
  • Convert leads with clarity, speed, and consistency
  • Recommend the right property based on real needs
  • Follow up until decision is made
  • Maintain strong CRM discipline
  • Contribute directly to occupancy

What You Will Be Responsible For

  • Manage Customer Conversations: Handle inbound and outbound calls + WhatsApp, understand requirements (budget, location, college, move-in timeline), build trust through clarity, tone, and responsiveness, remove confusion, and simplify decisions.
  • Drive Conversions: Recommend relevant properties, create urgency, handle objections (price, location, alternatives), and close bookings with confidence.
  • Follow-up & Pipeline Management: Maintain structured follow-ups, ensure no lead is dropped or forgotten, prioritize high-intent leads, and push customers towards decision.
  • Booking & Move-in Coordination: Guide customers through booking steps, ensure documentation and payments are completed, share accurate move-in details, and ensure smooth handover to operations.
  • CRM & Process Discipline: Update every interaction in CRM, maintain accurate lead stages, track pipeline daily, and ensure zero data gaps.
  • Feedback & Market Intelligence: Capture reasons for conversion/non-conversion, identify pricing gaps, demand trends, and objections, share structured insights with team leads, and contribute to improving conversion strategy.

Requirements & Tech Stack

  • CRM discipline
  • WhatsApp

Qualifications

  • 0–2 years in sales / inside sales / customer-facing roles
  • Strong communication: English + Hindi
  • Regional language is a plus

Who This Role Is For

  • You are comfortable speaking to new people every day
  • You can influence decisions without being pushy
  • You are target-driven and competitive
  • You follow through consistently
  • You take ownership of outcomes, not just tasks
  • You can handle pressure and rejection

We prioritize: Attitude > Experience

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