ME Relationship Officer

Hdfc Bank

Hyderabad0–3 yrs1h agovia Naukri

Walk-in drive · Fri 13 Nov · 9.30 AM - 2.30 PM

#5-9-22/A & 5-9-22/1/B, 2nd Floor, Sahpoorwadi, Adarsh Nagar, Opp Telangana Secretariat, Hyderabad – 500063 Map

This job at a glance

Who can apply
Freshers and up to 3 years
Must know
CRMSalesCPA
Work
On-site in Hyderabad
Pay
₹2–2.75 LPA
Skill demand
Sales71%CRM27%CPA1%of 97 similar fresher jobs posted in India this week
Listed
7 Nov 2026 · still open

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About the Role

  • Serve as a ME Relationship Officer - Vyapar RO, focusing on merchant engagement and portfolio growth.

Key Responsibilities

  • Ensure engagement and visitation of all assigned Digital portfolio merchants.
  • Enhance portfolio through:
  • Activation
  • Win-back of volume share from competition
  • Maintaining complete volume share for POS & UPI
  • Upselling Soundbox/POS
  • Cross-selling
  • Ensure EMI enablement and activation for merchants in EMI business segments (e.g., electronics, mobile).
  • Achieve Merchant Acquiring product & Cross-sell targets monthly.
  • Source Merchant Acquiring products (POS, Soundbox, SmartHub) from existing merchant expansions, self-employed segments, and customer leads.
  • Increase cross-sell penetration in portfolio merchants to create additional income and improve merchant profitability.
  • Ensure daily login to Sales Automation Software (Vymo/CRM) for customer calls, cross-sell, portfolio enhancement, and visit updates.
  • Action and update 100% of leads & databases (CRM, Vymo) within Turn Around Time.
  • Verify all documents, including KYC, in originals and sign OSV only after checking originals.
  • Visit customer premises to pick up documents and log the file (submission to CPA or SM, ADM, RM, PB in the branch).
  • Ensure quality business sourcing as per defined norms and adherence to all sales processes.
  • Cross-sell products like CC, CASA, Asset, TPP.

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