RBB-IMPERIA RELATIONSHIP MANAGER

Hdfc Bank

AhmedabadFresher5h agovia Naukri

This job at a glance

Who can apply
Freshers and up to 1 year
Must know
MarketingOperationsCustomer serviceSales
Work
On-site in Ahmedabad
Pay
Not stated by the employer.
Skill demand
Sales65%Marketing31%Operations29%Customer service17%of 99 similar fresher jobs posted in India this week
Listed
7 Nov 2026 · still open

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About the Role

Responsible for acquiring and managing HNI customers under the Imperia program, enhancing relationship profitability through cross-selling, portfolio growth, and retention. Serve as a single point of contact for financial needs, increasing wallet share and overall relationship value.

Key Responsibilities

  • HNW Portfolio Management
  • Liaise with PB/Preferred RM to identify eligible customers.
  • Acquire new customers meeting product criteria.
  • Enhance portfolio value and maintain hygiene parameters.
  • Cross-sell bank products based on customer needs.
  • Achieve monthly and yearly revenue targets.
  • Operations, Marketing & Processes
  • Ensure error-free documentation for account opening and instructions.
  • Adhere to KYC/AML norms and 5-S workstation standards.
  • Increase wallet share and cross-sell bank products.
  • Enhance Income Generating Product Group Holding (IPGH).
  • Customer Service
  • Deliver quality customer service and resolve queries within TAT.
  • Inform customers of regulatory or process changes.
  • Promote direct banking channels for customer convenience.
  • Ensure smooth portfolio handover and backup support.

Requirements & Tech Stack

  • Graduation required
  • Post-Graduation preferred
  • AMFI Certification
  • IRDA Certification
  • NRI Product Knowledge

Qualifications & Skills

  • Sales and influencing skills
  • Banking product knowledge
  • Planning and organizing
  • Communication skills
  • Knowledge of competition and trends

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