Customer Service Representative $18-$20 hourly
Raymour & Flanigan Furniture and Mattresses
Rochester, NYFresher1h agovia LinkedIn
This job at a glance
- Who can apply
- New grads, no experience needed
- Must know
- Customer serviceSalesOperations
- Work
- On-site in Rochester
- Pay
- Not stated by the employer.
- Skill demand
- Customer service97%Sales26%Operations17%of 146 similar entry-level jobs posted in the US this week
- Listed
- Nov 6, 2026 · still open
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About the Role
As a Customer Service Representative, you will play an important role in the lifecycle of every customer's purchase. You bridge the gap between the dream and the reality by assisting customers with scheduling their deliveries, managing payments, and skillfully acknowledging customer questions and concerns. You will work independently and on a small team to ensure our vision of enhancing the customer shopping experience is continually strengthened.
Key Responsibilities
- Assist customers with scheduling their deliveries.
- Manage customer payments.
- Acknowledge customer questions and concerns.
- Work independently and on a small team.
Requirements & Tech Stack
- Flexibility to work a retail schedule that includes days, nights, weekends, holidays, and events.
Qualifications
- Consistently provide genuine, friendly, personable, and professional service.
- Effective communication, interpersonal, and organizational skills in person and on the phone.
- Demonstrate excellent listening skills and the ability to multi-task within a fast-paced service environment.
- Proactively resolve escalated customer issues.
- Support sales and operations team members by advocating for every customer's concerns and requests.
- Authorization to work in the U.S. without the need for sponsorship.