Entry Level Manager

About the Role

We are looking for entry-level leaders who are passionate and ready to collaborate, lead, and give their best every day. This role offers the opportunity to gain a deep understanding of our values, business measures, and operations. If you love to work in a fast-paced, energetic environment where no two days are the same, then this is the role for you!

Key Responsibilities

• Independently manage store operations between daytime and nighttime hours, acting as key leader and liaison among teams and various departments throughout the store.
• Responsible for closing and/or opening the store, as part of a varied schedule that changes on a weekly basis.
• Partner with department management to prioritize and delegate tasks and ensure the Front End/customer checkout operations runs efficiently.
• Monitor the business and customer traffic throughout the store, managing the right number of open checkout lanes and running register when necessary to reduce customer wait time.
• Manage performance of a team of Customer Service employees, providing resources, training, feedback, and development opportunities.
• Provide Incredible Customer Service to customers and employees alike, acting as a champion throughout the store for our values and standards.
• Quickly react to situations that arise, partnering with store leadership to problem-solve operational challenges.
• Participate in and/or lead special projects and assignments across the store with the goal of bringing employees together and enhancing the Company culture.
• Coordinate and troubleshoot daily activities of customer service employees.
• Take part in store management duties and projects.

Requirements & Tech Stack

• Customer service experience, preferably in a food service, grocery or retail setting.
• Proven ability to multi-task and handle interruptions in a fast-paced environment.
• Computer skills.

Qualifications

• Experience leading a team.
• Ability to quickly learn and adapt to new situations and subject matters.

Note: Certain eligibility requirements must be satisfied, and offerings may differ based upon area or the company and/or position.