Management Trainee

About the Role

Innspark Solutions Pvt. Ltd. is seeking a proactive, organised, and detail-oriented Management Trainee – Operations to support and coordinate day-to-day operational activities across HR, Administration, Infrastructure, and Facilities. This role offers hands-on exposure to business operations, cross-functional coordination, management reporting, process documentation, and operational planning. The candidate will work closely with different teams to track requests, monitor progress, follow up on pending tasks, and ensure timely completion of assigned activities. The ideal candidate should have good communication skills, a structured approach to work, and a strong willingness to learn.

Key Responsibilities

• Operations Coordination
• Coordinate day-to-day activities across HR, Administration, Infrastructure, and Facilities.
• Follow up with respective teams on pending requests and assigned tasks.
• Track activities against agreed timelines and highlight delays or dependencies.
• Helpdesk & Task Management
• Monitor internal requests received through helpdesk and ticketing systems.
• Ensure requests are directed to the appropriate teams and tracked until closure.
• Maintain records of pending, completed, and overdue requests.
• Escalate critical issues or delays to the reporting manager.
• MIS & Reporting
• Maintain operational trackers, dashboards, and reports.
• Prepare daily, weekly, and monthly status updates for management review.
• Track pending actions, task completion, and operational performance.
• Documentation & Communication
• Assist in drafting internal emails, circulars, SOPs, and process documents.
• Prepare Minutes of Meetings (MoMs) and maintain action trackers.
• Ensure operational records and documentation are accurate and up to date.
• Management & Cross-functional Support
• Assist in tracking management decisions and assigned action items.
• Coordinate with internal stakeholders to ensure timely follow-ups.
• Support the execution and monitoring of operational initiatives.
• Process Improvement
• Identify opportunities to improve workflows, tracking mechanisms, and coordination.
• Assist in standardising operational processes and documentation.
• Support the implementation of internal systems, tools, and policies.

Requirements & Tech Stack

• Good written and verbal communication skills.
• Working knowledge of MS Excel, Word, and PowerPoint.
• Strong organisational skills and attention to detail.
• Ability to coordinate with multiple teams and manage follow-ups systematically.
• Willingness to learn, take ownership of assigned responsibilities, and work in a dynamic environment.
• Familiarity with Excel-based reporting, MIS and task trackers is preferred.
• Exposure to HRMS, ERP, helpdesk or project management tools is preferred.
• Interest in business operations, process management and organisational efficiency is preferred.

Qualifications

• Bachelor's degree in Business Administration, Management, or a related discipline.
• MBA graduates may also apply.
• Freshers and candidates with relevant experience in operations, administration, or coordination may apply.