Associate

About the Role

• A Business Development Associate (STEP Consultant Support) role to manage and accelerate high-value project sales.
• This role functions as strategic support, focused on strengthening the sales pipeline, enhancing client engagement consistency, and ensuring seamless coordination across the client journey.
• The position offers significant exposure to the luxury interiors ecosystem, including architects, interior designers, and premium project stakeholders.
• Salary: 3 to 3.5 LPA (In hand) + Incentives + Travel Allowance

Key Responsibilities

• Proactively build and expand a high-quality database of architects, interior designers, developers, and project stakeholders.
• Initiate structured outreach through calls and coordinated communication to generate qualified leads and schedule meetings.
• Maintain rigorous follow-up protocols across all active and dormant leads to ensure continuity and conversion momentum.
• Systematically manage and update CRM platforms, ensuring accurate tracking of client interactions, requirements, and project stages.
• Assist in the preparation of detailed quotations, BOQs, and tailored client proposals aligned with project specifications.
• Coordinate closely with internal teams for sampling, order processing, and execution timelines to ensure a seamless client experience.
• Engage walk-in clients with a clear understanding of product categories, assisting in initial orientation and shortlisting.
• Support the STEP Consultant during client presentations, design discussions, and on-site engagements.
• Track ongoing and upcoming projects in the market to identify early-stage opportunities for engagement.
• Monitor competitive landscape and contribute insights to strengthen market positioning and approach strategies.

Requirements & Tech Stack

• Proficient in Tally Prime, CRM software, and Basic Excel.
• Comfort with consistent calling, follow-ups, and structured communication.
• Ability to manage multiple tasks efficiently in a fast-paced, client-driven setting.

Qualifications

• 0–2 years of experience; high-potential freshers with strong aptitude and communication skills are encouraged to apply.
• Excellent command of English, both verbal and written, with the ability to engage confidently with design professionals.
• Strong interpersonal skills with a professional and polished approach to client interaction.
• High level of organization, attention to detail, and process discipline.
• Foundational understanding of sales workflows and client lifecycle management (prior exposure is an advantage).
• Proactive mindset with a strong sense of ownership and willingness to learn in a high-performance environment.
• Willingness to travel locally for client meetings and site coordination when required.