Sales Associate

Company: Yatrikart | Your Quick Stop

Location: Gurugram

About the Role

Yatrikart is building a nationwide network of compact convenience stores. This is a full-time, on-site Sales Associate role where you will welcome customers, understand their needs, and guide them to suitable products, ensuring a friendly and efficient shopping experience.

Key Responsibilities

• Managing product displays
• Restocking shelves
• Monitoring inventory levels
• Maintaining store cleanliness and organization
• Operating the billing system and point-of-sale terminals
• Processing payments accurately
• Handling basic cash reconciliation
• Supporting promotional activities
• Sharing product information
• Providing feedback to the store lead on customer preferences and operational improvements

Requirements & Tech Stack

• Customer service and interpersonal skills
• Ability to communicate clearly and courteously with diverse customers
• Basic sales and retail operation skills, including product handling, merchandising, and supporting promotional displays
• Cash handling and point-of-sale operation skills, with attention to accuracy in billing and record-keeping
• Time management and organizational skills to manage multiple tasks, maintain store hygiene, and ensure product availability
• Problem-solving skills and a proactive attitude to address customer queries and resolve minor issues
• Ability to work flexible shifts, including weekends and holidays, as per store requirements

Qualifications

• Prior experience in retail, convenience stores, or customer-facing roles is beneficial.
• Minimum high school diploma or equivalent; additional retail or hospitality training is an advantage.