Customer & Sales Support New Delhi

About the Role

The traineeship is for 12 months at OMICRON electronics.

Key Responsibilities

• Customer support for all commercial issues (pre and after sales).
• Preparation of quotations and handling of tenders.
• Support for the Area Sales Manager in daily business.
• Involvement in targeting new leads, organizing product demos, and pro-active customer follow-ups.
• Support for the sales team in customer events and fairs.
• Maintenance of the customer database (CRM system).
• Completion of general office management tasks.
• Back-up support to the team.

Requirements & Tech Stack

• Recently completed commercial education.
• Excellent communication and listening skills.
• Detail-oriented and precise.
• Independent and service-oriented work ethic.
• Strengths in time management, multitasking, commitment, and team spirit.
• Confident telephone manner.
• Good knowledge of Microsoft Office programs.
• Very good command of English and Hindi.
• Training will be provided.

Qualifications

• Freshers are welcome.
• Technical experience is not relevant for this position.

What OMICRON electronics offers

• A unique organizational culture based on trust, personal freedom, and individual responsibility.
• A work environment with a strong focus on sustainability, diversity, and flexible time management.
• State-of-the-art infrastructure and professional teams.
• A creative and international environment where innovative ideas are valued.
• Medical and personal accidental coverage.
• 5 days working (Saturday & Sunday closed).
• Friday team lunch.