Data Center Production Operations Engineer

About the Role

Meta is seeking a forward-thinking engineer to join the Production Operations team within our Data Centers. These Data Centers are the foundation upon which our rapidly scaling infrastructure efficiently operates and upon which our innovative services are delivered. Meta is at the leading edge of the global data center industry both in terms of how data centers are designed and operated. This person should enjoy working in a fast-paced, technical environment where adaptability and flexibility will be key to their success.

Key Responsibilities

• Work within Meta's ticketing system
• First point of contact for break fix technicians
• Responsible for assisting with projects (retrofits, new process details, etc.) and repairs throughout the data center
• Understand and debug hardware and Linux OS related issues
• Identify and help create documentation for the global data center knowledge base
• Assist with process improvements and best practices in data center operations
• Participate in on-call rotation (once a month on call for a week, after hours, first point of contact)

Requirements & Tech Stack

• Knowledge of Linux and server hardware support
• Working knowledge and experience in at least one of the following core areas: Networking, Programming/Scripting, Hardware, or OS repair
• Solid communication skills

Preferred Qualifications:

• Working conceptual knowledge of technologies such as HTTP, DNS, RAID, and DHCP
• Experience modifying and developing in Python, SQL, and/or shell scripting

Qualifications

• Must obtain work authorization in the country of employment at the time of hire and maintain ongoing work authorization during employment
• Currently has, or is in the process of obtaining, a Bachelor's or Master's degree in a technical field, or equivalent experience/certification