Business Development Associate (US WFO)

About the Role

The Business Development Associate (US WFO) is a full-time, on-site role based in Bengaluru. This role involves engaging with prospective customers from the US market, explaining BrightCHAMPS’ offerings, and supporting the end-to-end sales cycle from initial contact to closure.

Key Responsibilities

• Generating and qualifying leads
• Conducting market research
• Delivering persuasive presentations and product demos
• Maintaining accurate records in CRM tools
• Collaborating with sales, marketing, and operations teams to meet revenue targets and enhance customer experience
• Following up on inquiries
• Managing outbound communication across channels
• Providing feedback from customers to help refine the company’s go-to-market strategies

Requirements & Tech Stack

• Presentation Skills: Experience creating and delivering effective presentations to diverse audiences.
• Lead Generation Skills: Including prospecting, qualifying leads, and managing a structured sales pipeline.
• Market Research Skills: To analyze trends, customer segments, and competitor offerings in the US education and edtech space.
• Communication Skills: Excellent verbal and written communication, with the ability to engage and build trust with international customers.
• Prior experience in business development, inside sales, or account management, preferably in edtech or B2C services.
• Comfort working US time zones and handling high-volume outreach using phone, email, and digital tools.
• Proficiency with CRM software and basic productivity tools (e.g., spreadsheets, presentations, communication platforms).
• Ability to work from the Bengaluru office, collaborate in a fast-paced environment, and meet performance targets ethically and responsibly.

Qualifications

• Bachelor’s degree in Business, Marketing, Communications, or a related field, or equivalent practical experience.