SMB Account Executive, Business

About the Role

Comcast brings together the best in media and technology, driving innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines.

Job Summary

Responsible for the sale of integrated communication structures to small-to-medium business customers. Develops relationships with individual businesses and the community, positions the Comcast brand as key components of the sales strategy, and upholds Comcast's touchstones.

Key Responsibilities

• Assists with the creation and delivery of face-to-face sales presentations that demonstrate knowledge of the latest Comcast products and services.
• Promotes the sale of bundled products to ensure the optimal solution for the customer.
• Sells with the goal of exceeding departmental, financial, and unit targets.
• Stays abreast of the competitive landscape and emerging technologies to best position Comcast Business Services in the marketplace.
• Generates new leads with targeted businesses through various prospecting activities, including cold calling, canvassing, customer referrals, and partner relationships.
• Focuses on goal achievement and is results-driven.
• Assists with developing sales territory, including cultivation of local business partnerships and organizational affiliations.
• Retains customer base by delivering on the Comcast Credo.
• Ensures a superior customer experience.
• Maintains and builds customer relationships to drive customer retention.
• Works with internal teams to ensure operational efficiencies and service levels meet and exceed customer expectations through strong customer service orientation and excellent follow-up skills.
• Prepares sales and activity reports as required.
• Participates in out-of-the-office meetings with customers on a regular basis.
• Demonstrates excellent verbal and written skills and skill in presenting, persuading, and negotiating.
• Consistent exercise of independent judgment and discretion in matters of significance.
• Regular, consistent, and punctual attendance.
• Must be able to work nights and weekends, variable schedule(s), and overtime as necessary.
• Other duties and responsibilities as assigned.

Requirements & Tech Stack

• Comcast products and services
• Comcast Business Services
• Cold calling
• Customer service orientation
• Follow-up skills
• Verbal and written skills
• Presenting, persuading, and negotiating

Qualifications

• Bachelor's Degree
• Relevant Work Experience: 0-2 Years
• While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.

Skills

• Customer-Focused
• Workplace Organization
• Persuasion
• Adaptability
• Technical Knowledge
• Critical Thinking Problem Solving
• Communication
• Resilience
• Professional Integrity

Compensation

• Base Pay: $50,450.00
• Total Target Compensation (Base Pay plus Targeted Commission): $80,450.00
• Our sales compensation programs offer the potential for significant upside above targeted earnings for those who overachieve their sales targets.
• Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work.
• Most sales positions are eligible for a Commission under the terms of an applicable plan.
• Comcast provides best-in-class Benefits to eligible employees.