GreenDrop Customer Service Attendant

About the Role

GreenDrop® is seeking a Customer Service Attendant to join their rapidly expanding team. This role is critical to providing exceptional service to donors and ensuring the company's goal of making donations easy, convenient, and eco-friendly is met.

Key Responsibilities

• Greet donors in a friendly manner while wearing the full GreenDrop uniform.
• Engage in pleasant conversation while acquiring donations using the bin.
• Assist donors with their donations and help unload their vehicles.
• Record donor information on the company iPad using a tablet holder.
• Assist the truck driver during donation pick-ups.
• Organize donations in the stock room.
• Maintain the cleanliness of the site, both inside and outside.
• Fill out supply orders to ensure the site is adequately stocked.
• Perform other duties as assigned by the manager.
• Be on-site during working hours.
• Perform essential job functions with or without reasonable accommodations.

Requirements & Tech Stack

• Ability to work independently without continuous supervision.
• Outstanding ability to interact with people.
• Strong desire to provide magnificent service.
• Able and willing to lift up to 50lbs continuously throughout the day.
• Ability to work in outside conditions across different seasons.
• Positive mindset, punctuality, and a strong sense of urgency.
• Ability to take initiative in job duties.
• Must possess a strong ability to positively communicate and interact with donors, co-workers, and management.
• Company iPad
• Tablet holder

Qualifications

• Must be at least 18 years of age.