Payments Associate
Entain India
Hyderabad, Telangana, India0–3 yrs14m agovia LinkedIn
This job at a glance
- Who can apply
- Freshers and up to 3 years
- Must know
- Business analysisAccounting
- Work
- On-site in Hyderabad
- Pay
- Not stated by the employer.
- Skill demand
- Accounting57%Business analysis15%of 98 similar fresher jobs posted in India this week
- Listed
- 6 Nov 2026 · still open
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About the Role
To be part of the Payments team in meeting the daily tasks.
Key Responsibilities
- Act as a point of contact for customer, internal team, and Payment Service Provider (PSP) inquiries.
- Provide timely resolution for all escalated contacts (transactions, tickets, issue alerts, and others).
- Review and process all withdrawal requests as per Standard Operating Procedure.
- Proactively monitor failed payments and reconcile them before reprocessing or cancellation.
- Ensure payments to processing centers and e-wallets are sent successfully and within time frames.
- Collaborate with internal operational teams and cross-functionally to understand and resolve payments-related issues.
- Review and provide end-to-end resolution for all internal inquiries.
- Dispute credit/debit chargeback cases with appropriate responses based on network guidelines to recover and prevent losses.
- Monitor deposit and withdrawal functioning; report any technical issues.
- Contribute to continuous process improvement.
Qualifications
- Graduate degree.
- 0 to 3 years of experience.
- Ability to act as a point of contact for customer, internal team, and Payment Service Provider (PSP) inquiries.
- Capability to provide timely resolution for all escalated contacts (transactions, tickets, issue alerts, and others).
- Skill in reviewing and processing all withdrawal requests as per Standard Operating Procedure.
- Proactive monitoring of failed payments and reconciliation before reprocessing or cancellation.
- Ability to ensure payments to processing centers and e-wallets are sent successfully and within time frames.
- Capacity to collaborate with internal operational teams and cross-functionally to understand and resolve payments-related issues.
- Skill in reviewing and providing end-to-end resolution for all internal inquiries.
- Ability to dispute credit/debit chargeback cases with appropriate responses based on network guidelines to recover and prevent losses.
- Capacity to monitor deposit and withdrawal functioning and report any technical issues.
- Aptitude to contribute to continuous process improvement.