International Non-Voice Process
Sutherland
Hybrid - HyderabadFresher45m agovia Naukri
This job at a glance
- Who can apply
- Freshers and up to 1 year
- Must know
- Customer service
- Work
- Hybrid in Hybrid - Hyderabad · internship
- Pay
- Not stated by the employer.
- Skill demand
- Customer service36%of 99 similar fresher jobs posted in India this week
- Listed
- 6 Nov 2026 · still open
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Job Title: International Non-Voice Process (Hybrid)
About the Role
- Hiring Customer Support Executives for an International Non-Voice Process.
- Opportunity for candidates with good English communication skills to start or build a career in the international BPO.
Key Responsibilities
- Handle international customers through email and chat support.
- Understand customer queries and provide appropriate resolutions.
- Communicate professionally and confidently in English.
- Provide accurate information while following process guidelines.
- Handle customer concerns with patience and a positive attitude.
- Maintain quality and productivity standards.
- Follow company policies and process requirements.
- Accurately document customer interactions and maintain records.
- Work effectively as part of a customer service team.
Requirements & Tech Stack
- Chat support
Qualifications
- Candidates with freshers to 1 year of experience can apply.
- Good spoken English and communication skills.
- Good listening and comprehension abilities.
- Strong customer-service and interpersonal skills.
- Ability to handle customer queries professionally.
- Good problem-solving and decision-making skills.
- Comfortable working in rotational/night shifts.
- Willingness to work from the office.
- Candidates from BPO, Customer Service, and International Non-Voice processes are welcome.
Benefits
- Two rotational days off each week.
- Two-way cab transportation available within a 25 km radius during night shifts.
- Opportunities for professional development and career advancement.