Security Associate

About the Role

You will be responsible for the daily operations of the hotel’s security team, maintain security standards, and respond to emergencies. As a Security Associate, you’ll be spreading the light and warmth of hospitality by delivering memorable experiences for every guest.

Key Responsibilities

• Conduct security patrols: Monitor interior and exterior hotel premises to identify and address safety and security risks, security threats, and undesirable conditions.
• Assist with investigations: Conduct preliminary incident investigations to gather relevant information, document findings, and ensure accurate reporting of security incidents.
• Maintain accurate documentation: Prepare and ensure the accuracy of security reports and records.
• Respond to emergencies: Assist in handling safety hazards, fires, medical incidents, and security threats.
• Provide exceptional guest assistance: Respond to guest inquiries and concerns with professionalism and efficiency.

Requirements & Tech Stack

• Previous experience as a security officer.
• Strong knowledge of security operations, surveillance systems, and emergency procedures.
• Excellent communication and interpersonal skills, with a guest-focused approach.
• Ability to remain calm and respond effectively in high-pressure situations.
• Proficiency in English.
• Relevant security certifications and training (e.g., first aid, CPR) are preferred.
• Ability to work flexible hours, including nights, weekends, and holidays.

Qualifications

• A passion for spreading the light and warmth of Hospitality.
• Acting with Integrity.
• Inspiring others through Leadership.
• A belief that Teamwork drives the best outcomes.
• A sense of Ownership and accountability.
• A focus on the Now, bringing urgency and discipline to every moment.