Relationship Manager, Parent

About the Role

Orchids International School is seeking a Parent Relationship Manager to serve as a trusted point of contact for parents, strengthening communication and building positive relationships within the school community. This role is based in Whitefield, Bengaluru.

Key Responsibilities

• Respond to parent queries with care, clarity, and timely follow-through.
• Build constructive relationships with families and coordinate with teachers, administration, and other school teams to resolve concerns.
• Share accurate information about school processes, activities, and services, and help parents navigate the appropriate channels.
• Record interactions, track open requests, and identify recurring feedback or issues for escalation.
• Support parent meetings, events, and communication initiatives that contribute to a welcoming school environment.

Requirements

• Relevant experience in parent engagement within the Education sector.
• Female candidates only.
• Clear communication, empathy, patience, organization, and sound follow-up skills.
• Ability to work collaboratively, handle sensitive conversations professionally, and manage multiple parent requests.
• This is a full-time, in-office position based in Whitefield, Bengaluru.
• Compensation: ₹20,000–₹30,000 per month.