International Voice Process Executive
Resultscx
Bengaluru0–5 yrs6m agovia Naukri
Posted 15 Nov 2026, 14:51 IST
Walk-in drive · 16 Nov to 31 Dec · 9.30 AM - 2.30 PM
Ground Floor, 57/4 Marathalli, Marathahalli - Sarjapur Outer Ring Rd, Devarabisanahalli, Bellandur, Bengaluru, Karnataka 560103 Map
This job at a glance
- Who can apply
- Freshers and up to 5 years · Any graduate
- Must know
- Patient careMicrosoft Office
- Nice to have
- CRMHIPAA
- Work
- On-site in Bengaluru · internship
- Pay
- ₹3–4.25 LPA
- Skill demand
- CRM1%of 99 similar fresher jobs posted in India this week
- Listed
- 15 Nov 2026 · still open
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Key Responsibilities
- Handle inbound voice calls for US healthcare customers.
- Address queries related to patient care, pharmacy support, claims, grievances, and appeals.
- Provide clear, accurate, and timely information to customers.
- Maintain high-quality documentation and data entry in CRM systems.
- Follow standard operating procedures and HIPAA compliance guidelines.
- Coordinate with internal teams to resolve customer issues efficiently.
- Ensure excellent customer experience through empathy and effective communication.
Requirements & Tech Stack
- Typing speed of 28 WPM with 98% accuracy.
- English proficiency: B1H level or above (Excellent verbal and written communication).
- Basic understanding of US healthcare processes.
- Strong attention to detail and multitasking ability.
- Ability to work in a fast-paced, night-shift environment.
- Knowledge of MS Office.
- Experience with CRM tools is an advantage.
Qualifications
- Freshers are welcome.
- 0.6 to 4 years of experience in Healthcare BPO or similar domain preferred.
- UG: Any Graduate.
- Prior experience in US Healthcare Voice Process (preferred).
- Knowledge of HIPAA regulations (preferred).
- Customer handling and problem-solving skills (preferred).