Pre Sales Associate, US

About the Role

This is a full-time, remote Pre Sales Associate role supporting Bhanzu’s US operations during the night shift.

Key Responsibilities

• Engage prospective learners and families through calls, emails, and online chats.
• Understand learner needs and explain Bhanzu’s math programs.
• Guide prospective learners and families through the enrollment process.
• Qualify leads.
• Schedule demos.
• Maintain accurate records in CRM tools.
• Provide timely follow-ups to maximize conversions.
• Collaborate with sales, marketing, and operations teams to refine messaging, improve lead quality, and share customer insights.
• Consistently adhere to performance targets.
• Maintain professionalism across all interactions.
• Work effectively in a fast-paced, global edtech environment.

Requirements & Tech Stack

• Strong communication and interpersonal skills, including clear spoken and written English.
• Ability to build rapport with diverse learners and families.
• Experience in pre-sales, inside sales, or customer support.
• Comfort with using CRM tools, spreadsheets, and online communication platforms for lead tracking, reporting, and follow-ups.
• Ability to work full time in a remote, night-shift schedule aligned with US time zones.
• Reliable internet connectivity and a quiet workspace.
• Goal-oriented mindset with a focus on meeting or exceeding conversion, productivity, and quality targets.
• Strong problem-solving skills.
• Active listening.
• Consultative approach to understanding learner needs and recommending suitable programs.
• High level of professionalism, integrity, and sensitivity when interacting with children, parents, and guardians.

Qualifications

• Bachelor’s degree or equivalent experience in business, communications, marketing, or a related field.
• Prior exposure to education or math-focused programs is an advantage.
• Experience preferably in edtech, education services, or consumer-focused product organizations.