Technical CRM
Radiance Realty Developers India Ltd
Chennai, Tamil Nadu, India3h agovia LinkedIn
This job at a glance
- Who can apply
- Freshers
- Must know
- CRMSales
- Work
- On-site in Chennai
- Pay
- Not stated by the employer.
- Skill demand
- CRM56%Sales55%of 99 similar fresher jobs posted in India this week
- Listed
- 27 Oct 2026 · still open
Sign in free to see which of these skills your resume already shows.
Technical CRM Manager
Radiance Realty Developers India Ltd
About the Role
The Technical CRM Manager is responsible for managing all post-sales technical interactions with customers. This role acts as a bridge between customers, architects, design consultants, project execution teams, MEP teams, and contractors to deliver superior customer experience while maintaining project timelines, quality standards, and cost controls. The incumbent shall ensure timely closure of customer requirements, maintain technical documentation, monitor quality standards, and enhance customer satisfaction through effective communication and proactive issue resolution.
Key Responsibilities
- Managing all post-sales technical interactions with customers.
- Ensuring seamless execution of customization requests.
- Handling snag point rectifications.
- Coordinating customer site visits.
- Providing technical design support throughout the construction lifecycle.
- Bridging communication between customers, architects, design consultants, project execution teams, MEP teams, and contractors.
- Ensuring timely closure of customer requirements.
- Maintaining technical documentation.
- Monitoring quality standards.
- Enhancing customer satisfaction through effective communication and proactive issue resolution.
Roles & Responsibilities
- Customer Customization Management
- Snag Point Management
- Customer Site Visit Coordination
- Technical Design Coordination
- Cross Functional Coordination
- Quality Assurance & Handover Support
- Documentation & Reporting