Associate Optometrist, LensCrafters

About the Role

LensCrafters is seeking an Associate Optometrist to join their team at PROMENADE ON PROVIDENCE in Charlotte, NC. This is a full-time position within a corporate practice. The Associate Optometrist will be a leader, responsible for delivering the brand promise and achieving key results through collaboration and teamwork. The role focuses on providing the highest quality Optometric care, maximizing practice growth, and serving as an ambassador for the brand.

Key Responsibilities

• Ensure executional excellence and achieve results in partnership with the MOD and store team.
• Demonstrate commitment to exceeding results through strong competency in KPI management and high accountability.
• Promote the brand as the leading optical provider within the community.
• Act as a successful stakeholder to all leaders within the organization and local market.
• Prioritize patient/customer needs and deliver excellent service.
• Strive to exceed expectations on all KPIs.
• Ensure staff performs service process steps, including:
• Addressing patients'/customers' visual lifestyle needs.
• Making eyewear recommendations based on patients'/customers' needs.
• Explaining each step of the eye exam and listening carefully to patients/customers.
• Utilizing available tools and visual aids to summarize and ensure patients understand aspects of their vision, eye health, and overall well-being.
• Communicating the need for annual eye exams and ensuring patients are appointed for their next exam.
• Conduct all services in accordance with protocol and accepted standards of care.
• Ensure accurate diagnoses and appropriate recommendations for all patients.
• Establish a positive doctor/patient relationship.
• Effectively utilize all technology to deliver unsurpassed patient/customer experiences.
• Maintain office systems.
• Maintain State Licensure in good standing and practice to the full scope of that license, including responsibility for maintaining Continuing Education requirements.
• Provide effective training and guidance to team members, utilizing company-provided programs.
• Deliver clear, motivating, and constructive feedback to associates in a timely manner.
• Foster a positive culture linked to the corporate culture, identifying individual motivators and directing conversations and actions appropriately.
• Encourage associate decision-making at the level closest to the patient.
• Maximize partnerships through leadership, participation, and involvement.
• Take pride in the appearance of the office.
• Maintain a safe working environment for all associates and patients.
• Lead by example.

Requirements & Tech Stack

• Doctor of Optometry
• Commitment to quality patient care
• Knowledge of current Optometric theory and technology
• Strong communicator and listener
• Problem-solving ability
• Solid organization skills

Qualifications

• Maintains State Licensure in good standing and practices to the full scope of that license.
• Responsible for maintaining Continuing Education requirements.