Claims Assistant

Sedgwick

Naperville, IL0–6 yrs1h agovia LinkedIn

This job at a glance

Who can apply
New grads and up to 6 years · Diploma
Must know
Customer serviceMicrosoft Office
Work
On-site in Naperville
Pay
Not stated by the employer.
Skill demand
Customer service48%Microsoft Office45%of 99 similar entry-level jobs posted in the US this week
Listed
Oct 30, 2026 · still open

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Primary Purpose

  • To provide support to the claims staff and to perform other office tasks depending on the client program.

Essential Functions and Responsibilities

  • Sets up and enters new claims into claims management system.
  • Inputs and reviews notes/diaries in claims management system as instructed.
  • Processes payments.
  • Processes mail; handles filing, faxing, and photocopying.
  • Reviews, prepares, creates, and/or sends letters, reports, and forms.
  • Answers and initiates telephone calls, sets up medical appointments, and may provide customer service as required.
  • Other activities/projects as assigned including the preparation and distribution of computer reports.

Additional Functions and Responsibilities

  • Performs other duties as assigned.
  • Supports the organization's quality program(s).

Qualifications

Education & Licensing

  • High school diploma or GED required.

Experience

  • Six (6) months of clerical or customer service experience or equivalent combination of education and experience required.

Skills & Knowledge

  • Excellent oral and written communication.
  • PC literate, including Microsoft Office products.
  • Strong organizational skills.
  • Ability to work in a team environment.
  • Ability to meet or exceed Performance Competencies.

Note: Compensation and benefits details are subject to change and jurisdiction.

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