Front Desk Receptionist

VetXplore Growth Solutions

About the Role

• Full-time, on-site role based in Coimbatore.
• Serve as the first point of contact for clients and partners.
• Ensure a welcoming environment and smooth front-office operations.

Key Responsibilities

• Greet visitors.
• Manage incoming calls and direct them appropriately.
• Answer and direct phone calls.
• Manage visitor check-ins.
• Schedule and confirm appointments.
• Maintain a tidy and professional reception area.
• Handle basic clerical tasks:
• Managing correspondence.
• Filing documents.
• Updating records.
• Provide administrative support to the team.

Requirements & Tech Stack

• Receptionist Duties and Clerical Skills (managing front desk operations, handling appointments, maintaining records).
• Excellent Phone Etiquette (professional call handling, call routing, clear/courteous communication).
• Effective Communication skills (clear verbal/written communication, active listening).
• Solid Customer Service skills (handling inquiries, resolving basic concerns, welcoming attitude).
• Basic computer proficiency (email, calendars, office applications).
• Comfort working with scheduling or CRM tools.
• Ability to stay organized, multitask, and manage time effectively.

Qualifications

• Prior experience in a front desk, receptionist, or customer-facing role is preferred.
• A Diploma or bachelor’s degree in any field is an advantage; equivalent relevant experience will also be considered.