Technical Specialist

About the Role

The Bean Mechanic LLC (TBM) is seeking motivated, mechanically inclined individuals to join our team as Full-Time Field Service Technicians. This position offers hands-on training, manufacturer certifications, competitive compensation, and a comprehensive benefits package.

Position Summary

As a Field Service Technician, you will perform preventive maintenance, equipment installations, troubleshooting, and repairs on commercial coffee and brewing equipment at customer locations throughout New Jersey, New York, Pennsylvania, the Tri-State Area, and other assigned coverage areas. You will participate in a comprehensive 90-day training program, work toward third-party certification, and be provided with the tools, technical support, and company vehicle needed to succeed independently in the field.

Key Responsibilities

• Perform preventive maintenance on commercial espresso machines and brewing equipment.
• Diagnose equipment issues and perform repairs using mechanical and technical troubleshooting skills.
• Install commercial coffee and beverage equipment at customer locations.
• Maintain accurate service records and documentation.
• Manage inventory, replacement parts, and service materials.
• Maintain assigned company vehicles, tools, and equipment.
• Provide professional customer service and access technical support.
• Travel independently throughout New Jersey, NYC, and other assigned coverage areas.
• Respond to service calls while maintaining company quality and safety standards.

Requirements & Tech Stack

• Valid driver's license with a clean driving record and good standing.
• Ability to pass a background check.
• Ability to lift and carry equipment up to 40 pounds.
• Willingness to travel throughout assigned territories.
• Strong communication and organizational skills.
• Ability to work independently and manage time effectively.
• Professional appearance and customer-service mindset.
• Comfortable learning and repairing commercial espresso machines and brewing systems.
• No espresso machine experience is required; training will be provided.

Qualifications

• Fast learners with strong problem-solving abilities.
• Comfortable working independently with minimal supervision.
• Willing to work flexible schedules, including evenings, late nights, and weekends when required.
• Able to travel extensively throughout Northern and Southern New Jersey, New York City, Pennsylvania, and other coverage areas.
• Professional, organized, and customer-focused.
• Strong communicators with excellent verbal and written communication skills.
• Reliable team members who take pride in their work and personal accountability.
• High school diploma or equivalent (Preferred)
• Some technical, mechanical, electrical, appliance repair, experience (Preferred)
• Entry-level experience servicing commercial coffee equipment (Preferred)
• Knowledge of preventive maintenance practices (Preferred)
• Experience interacting directly with customers (Preferred)
• Comfortable accessing data and using smartphone apps (Preferred)

Compensation & Benefits

• Competitive Hourly Pay: $22.00 - $30.00 per hour, based on experience, qualifications, and technical aptitude.
• Opportunities for pay increases based on training completion, certifications, performance, and tenure.
• Overtime opportunities available.
• Paid training and certification programs.
• Medical, Dental, and Vision Insurance.
• Paid Time Off (PTO).
• Company Vehicle Provided.
• Company smartphone.
• Company-Issued Tools and Equipment.
• Company-Issued, C.C. for gas, tolls, tunnels, bridges and parking.
• Manufacturer and Third-Party Certification Programs.
• Career Advancement Opportunities.
• Ongoing Technical Training and Professional Development.
• Uniform Program.