Area Manager

About the Role

• This is a full-time, early career position located within one of Amazon’s fulfillment centers, sort centers, delivery stations or other operations buildings.
• This is not a corporate, remote or office-based position.
• Operations roles at Amazon connect people, products, and places at scale, focusing on designing, improving, and running systems.
• As an Area Manager, you will engage, lead, and develop a team of hourly employees in a warehouse environment.
• Your main focus will be motivating, mentoring, and managing your team to meet goals.
• Amazon provides extensive training and development for people leaders.

Key Responsibilities

• Support, mentor, and motivate 50-100 direct report Amazon Associates.
• Work independently and operate in an autonomous environment.
• Stand/walk during shifts lasting up to 12 hours.
• Work shift patterns that include nights, weekends, and/or holidays based on business needs. Most shifts follow a fixed 4-day work week with 3 days off.
• Oversee truck deliveries, handle and sort packages using pallet jacks.
• Operate PIT (Powered Industrial Truck) equipment at applicable facilities.
• Work in an environment where the noise level varies.
• Lift up to 49 pounds and frequently push, pull, squat, bend, and reach.
• Climb and descend stairs when applicable.

A Day in the Life

• Lead a team huddle to align on goals, safety priorities, and key focus areas.
• Confirm team readiness before operations begin.
• Walk the floor regularly to stay connected to your team, spot issues early, and keep things running smoothly.
• Drive results across safety, quality, and productivity, balancing all three in real time.
• Adjust staffing and resources as volume and priorities shift.
• Coach and develop team members, respond to challenges, and partner with support teams to remove roadblocks.
• Keep peers and leadership informed on shift progress and flag risks.
• Perform a final walkthrough to ensure the area is clean, organized, and set up for the next team.
• Review shift performance data and capture insights for improvement.
• Hand off to the incoming manager with clear priorities, open items, and next steps.
• Wrap up administrative tasks.

Requirements & Tech Stack

• Operations will be conducted in a warehouse environment.

Qualifications

• Currently has, or is in the process of obtaining a bachelor’s or master’s degree. You must have all degree requirements met before your first day.
• Strong communication skills, both verbal and written.
• Excellent customer service and interpersonal skills.
• Preferred: Currently enrolled in a Bachelor's program for Supply Chain, Business/Management, Engineering or another related field.

Work Authorization

• Eligible candidates must have work authorization without employer intervention.
• Sponsorship is not provided now or in the future.

Benefits

• Medical, financial, and/or other benefits.
• EAP, Mental Health Support, Medical Advice Line, 401(k) matching (starting Day 1 of employment).

Location

• Illinois (Aurora, Champaign, Channahon, Chicago, Joliet, Markham, Melrose Park, Monee, Rockford, SAUGET)
• Site placement is matched by aligning your location preferences with location availability after your interview.
• Relocation benefits are offered at time of offer to eligible candidates.