Team Leader

About the Role

The Team Leader is a hands-on leadership role focused on the store’s overall success, performance, operations, and customer experience.

Key Responsibilities

Team Leadership & Development

• Hire, train, coach, and retain a strong team
• Set expectations, drive accountability, and build a positive team culture
• Create schedules that support the business and control labor costs

Operations Management

• Oversee daily operations, cash handling, and store readiness
• Maintain cleanliness, safety, and equipment functionality

Sales & Profitability

• Drive sales through merchandising, availability, and service
• Manage inventory, expenses, and store performance

Customer Experience

• Deliver excellent service and resolve customer issues promptly
• Maintain a welcoming, customer-first environment

Compliance & Safety

• Follow company policies and all safety and regulatory standards
• Promote a safe, secure environment for employees and customers
• Perform additional duties as assigned

Requirements & Tech Stack

• High school diploma or equivalent
• 9–12 months of leadership experience in retail, convenience, or a similar fast-paced environment, or equivalent education and experience
• Strong leadership, communication, problem-solving, and basic math skills
• Ability to multitask, adapt quickly, and manage sales, expenses, and inventory
• Reliable transportation, valid driver’s license, and insurance
• Willingness to work flexible hours, including nights, weekends, and holidays
• Motivated to contribute to a performance-driven team
• Must be 21+ years of age

Physical Requirements

• Constant standing, bending and reaching with a moderate amount of manual dexterity
• Frequent lifting up to 50 pounds
• Comfortable working in varied environments, including outdoor areas and cold indoor spaces (e.g., walk-in freezers)

Employee Incentives

• Fuel discount based on tenure:
• 6 months to 3 years: $0.10 off per gallon
• 3 years to 5 years: $0.30 off per gallon
• 5+ years: $0.40 off per gallon
• Maximum 20 gallons and 2 fill-ups per week.