IT Security Associate

About the Role

The University of Miami Information Technology & Systems Department seeks a full-time IT Security Associate to join its 24/7 Security Operations Center (SOC) in Miami, Florida. This role is designed for individuals beginning their cybersecurity careers, offering opportunities to learn and grow under experienced analysts.

Key Responsibilities

• Monitors security alerts and events from SIEM and other security tools.
• Assists with initial triage and analysis of security incidents.
• Escalates confirmed or high-risk threats to senior analysts or incident response teams.
• Documents incidents, investigations, and response actions in ticketing systems.
• Assists in tuning detection rules and improving alert fidelity.
• Supports vulnerability management and threat intelligence initiatives.
• Participates in shift rotations, including nights, weekends, and holidays.
• Maintains awareness of current threat landscape and attack techniques.
• Follows established playbooks and standard operating procedures (SOPs).
• Contributes to continuous improvement of SOC processes and documentation.
• Assists with access verification and identity management tasks, including password resets.
• Operates in a 24/7 environment; shift work is required.
• Participates in on-call rotations or emergency response as needed.
• Performs other duties as assigned.
• Adheres to University and unit-level policies and procedures and safeguards University assets.

Requirements & Tech Stack

• Ability to communicate effectively in both oral and written form.
• Proficiency in using office software, technology, and relevant computer applications.
• Working knowledge of SIEM and other security tools (implied by responsibilities).
• Familiarity with ticketing systems (implied by responsibilities).

Qualifications

• Associates degree in a relevant field.
• Learning Agility: Ability to learn new procedures, technologies, and protocols, and adapt to changing priorities and work demands.
• Teamwork: Ability to work collaboratively with others and contribute to a team environment.
• Communication: Strong and clear written and verbal communication skills for interacting with colleagues and stakeholders.
• Any appropriate combination of relevant education, experience and/or certifications may be considered.