Patient Access Scheduler 1, OP Centralized
Baptist Health
Posted 14 Nov 2026, 05:53 ET
This job at a glance
- Who can apply
- New grads and up to 28 years · Diploma
- Must know
- Customer serviceMicrosoft OfficeEHR / EMRHIPAA
- Nice to have
- CAD
- Work
- On-site in Miami
- Pay
- $17.62–$22.38 an hour
- Skill demand
- Customer service70%Microsoft Office31%EHR / EMR31%HIPAA28%of 99 similar entry-level jobs posted in the US this week
- Listed
- Nov 14, 2026 · still open
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About the Role
The Patient Access Scheduler 1 position is a full-time role within OP Centralized Scheduling at Baptist Health, operating from 9:30 AM to 6 PM.
Key Responsibilities
- Schedule patient appointments for diagnostic, surgical, therapy, physician office visits, and other procedures/treatments.
- Obtain and verify necessary demographic and insurance information.
- Register patients and enter data into the scheduling system.
- Work in a call center environment and meet individual quality metrics.
- Practice Baptist Health's philosophy of service excellence by providing professional, compassionate, and friendly service to patients of all ages, families, employees, physicians, and community members.
Requirements & Tech Stack
- High School Diploma or equivalent.
- Complete and pass the Patient Access training course.
- Ability to work in a high volume, fast-paced work environment.
- Ability to perform basic mathematical calculations.
- Detail-oriented, organized, team player, compassionate, with excellent customer service and interpersonal communication skills.
- Experience with computer applications (e.g., Microsoft Office, EMR applications).
- Accurate typing skills.
- Knowledge of regulatory guidelines including, but not limited to, HIPAA, AHCA, EMTALA, and Medicare coverage structure, including medical necessity compliance guidelines.
- Bilingual English, Spanish/Creole preferred.
Estimated pay range: $17.62 - $22.38 / hour depending on experience.