Intern

About the Role

• This is a full-time, on-site Operations (Demo) Intern role based in Bengaluru South.

Key Responsibilities

• Support end-to-end coordination of demo classes, including scheduling, assigning instructors, and ensuring smooth class execution.
• Track attendance and engagement metrics.
• Maintain operational reports.
• Identify process improvements to enhance demo class efficiency.
• Collaborate with sales and academic teams to ensure timely communication with parents and learners.
• Resolve operational issues.
• Support special campaigns or pilot projects.
• Work closely with the operations leadership to align daily activities with organizational standards and service quality goals.

Qualifications

• Strong analytical skills to interpret data, monitor key performance indicators, and support operational decision-making.
• Effective communication skills for collaborating with internal teams and interacting professionally with parents and learners.
• Basic sales understanding to coordinate demo sessions that support lead conversion and customer engagement.
• Foundational operations management skills to handle class scheduling, resource allocation, and process adherence.
• Project management abilities to manage multiple demo initiatives, prioritize tasks, and meet deadlines.
• Proficiency in MS Excel or Google Sheets.
• Comfort working with CRM or other operational tools.
• Pursuing or recently completed a degree in Business, Management, Operations, or a related field is preferred.
• Detail-oriented, organized, and able to work in a fast-paced, high-growth edtech environment.