International voice Support
Firstsource
Bengaluru, Karnataka, IndiaFresher1h agovia LinkedIn
This job at a glance
- Who can apply
- Freshers and up to 1 year · Any graduate
- Nice to have
- Customer service
- Work
- On-site in Bengaluru · internship
- Pay
- Not stated by the employer.
- Skill demand
- Customer service57%of 99 similar fresher jobs posted in India this week
- Listed
- 12 Nov 2026 · still open
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About the Role
This is an International Voice Support position at Firstsource Solutions Limited.
Key Responsibilities
- Handle calls from international customers.
- Understand customer problems and provide the right solution.
- Answer customer questions politely and professionally.
- Help customers with product, service, billing, or account-related queries.
- Record customer details and call information in the system.
- Escalate difficult issues to the concerned team.
- Maintain good call quality and customer satisfaction.
- Follow company rules and processes.
Requirements & Tech Stack
- Good spoken English.
- Good communication and listening skills.
- Basic computer knowledge.
- Positive attitude and good customer-handling skills.
- Ability to work in rotational shifts/night shifts.
Qualifications
- Any degree or equivalent qualification.
- 10th, 12th freshers are eligible.
- Good English communication is required.
- International voice/customer support experience is an advantage.
- Freshers can apply.
Perks & Benefits
- Two-way cab facilities (chargeable within FSL Boundary).
- Unlimited incentives based on performance.