Pharmacy Cashier

Key Responsibilities

• Customer Experience

• Models and delivers a distinctive and delightful customer experience.

• Registers sales on assigned cash register and provides customers with courteous, fair, friendly, and efficient checkout service.

• Engages customers and patients by greeting them and offering assistance with products and services.

• Resolves customer issues and answers questions to ensure a positive customer experience.

• Models and shares customer service best practices with all team members.

• Develops strong relationships with most valuable customers.

• Operations

• Registers customer purchases on assigned cash register, collects cash, and distributes change.

• Processes voids, returns, rain checks, refunds, and exchanges as needed.

• Recommends items for sale, trade-up items, and/or companion items.

• Assists with OTC products and escorts customers to aisles.

• Operates pharmacy systems to obtain patient prescription status.

• Reports prescription errors immediately to the pharmacist on duty.

• Adheres to Company policies and procedures related to pharmacy errors and the Quality Improvement Program.

• Keeps counters and shelves clean and well-merchandised.

• Takes inventory and maintains records.

• Checks in and prices merchandise as required or directed.

• Implements Company asset protection procedures to identify and minimize profit loss.

• Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).

• Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise.

• Completes resets and revisions as directed.

• Has working knowledge of store systems and store equipment.

• Assists with exterior and interior maintenance, ensuring a clean, neat, orderly store condition and appearance.

• Complies with all company policies and procedures.

• Maintains respectful relationships with coworkers.

• Completes special assignments and other tasks as assigned.

• Training & Personal Development

• Attends training and completes PPLs requested by Manager or assigned by corporate.

Requirements & Tech Stack

• Must be fluent in reading, writing, and speaking English.
• Requires willingness to work flexible schedule, including evenings and weekend hours.

Qualifications

• Prefer six months of experience in a retail environment.
• Prefer to have prior work experience with Walgreens.
• Will consider employment of qualified applicants with arrest and conviction records.

Salary Range: $19.15 - $24 / Hourly