Production Support Analyst

FDM Group

Atlanta Metropolitan AreaFresher2h agovia LinkedIn

This job at a glance

Who can apply
New grads, no experience needed · Bachelor's degree
Must know
TroubleshootingDockerKubernetesCI/CDAgileExcel
Work
On-site in Atlanta Metropolitan Area
Pay
Not stated by the employer.
Skill demand
Troubleshooting46%CI/CD1%of 99 similar entry-level jobs posted in the US this week
Listed
Oct 28, 2026 · still open

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About the Role

FDM Group offers a unique opportunity to launch a dynamic and impactful tech career. As an FDM Consultant, you will gain hands-on experience from day one, working with global companies across various industries including banking, consulting, retail, and insurance. We provide coaching, mentorship, and support to help you thrive and succeed in your chosen field.

Potential Career Paths

Opportunities could include, but are not limited to:

  • Production Support Engineer: Monitor and troubleshoot live systems to ensure uptime and performance. Collaborate across teams to resolve incidents and maintain critical services.
  • DevOps Engineer: Automate CI/CD pipelines, manage infrastructure as code, and streamline deployments using tools like Jenkins, Docker, and Kubernetes.
  • System Administrator: Install, configure, and maintain servers and enterprise systems. Apply updates, manage users, and script automation for secure, high-performing infrastructure.
  • Site Reliability Engineer: Support agile teams by leading daily stand-ups, encouraging collaboration, and helping remove blockers.

What’s in it for you?

  • Fast-track your career with 6-12 weeks of initial upskilling courses followed by practice-based learning.
  • Opportunity to work on exciting, business-critical projects with top-tier companies.
  • Gain experience across the application lifecycle.
  • Ongoing coaching through our Skills Lab to build a diverse and rewarding career path.
  • Consultant Experience Team to support your wellbeing.
  • Potential to qualify for relocation support.

Requirements & Tech Stack

  • No prior tech experience required; we provide the skills to excel in IT Operations.
  • Familiarity with tools like Jenkins, Docker, and Kubernetes may be beneficial for specific roles.

Qualifications

  • University degree level (bachelor or higher).
  • Commitment to at least two years of employment with FDM as a consultant following the initial training period.
  • Strong problem-solving and analytical skills.
  • Great interpersonal and communication skills.
  • Legally authorized to work in the US without employer sponsorship.
  • Willingness to commit to on-site work in client offices in specified US states.

Additional Considerations

  • FDM Group operates and hires in select US states including: Arizona, California, Colorado, Delaware, Florida, Georgia, Illinois, Indiana, Massachusetts, Maryland, Minnesota, North Carolina, New Jersey, New York, Pennsylvania, Tennessee, Texas, Utah, and Virginia.

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