Fresher
SVS BPO SERVICES
Hyderabad, Telangana, IndiaFresher15m agovia LinkedIn
This job at a glance
- Who can apply
- Freshers and up to 1 year · Diploma
- Must know
- Microsoft Office
- Work
- On-site in Hyderabad
- Pay
- Not stated by the employer.
- Skill demand
- Microsoft Office6%of 99 similar fresher jobs posted in India this week
- Listed
- 7 Nov 2026 · still open
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About the Role
This is a full-time, on-site Fresher role based in Hyderabad for SVS BPO SERVICES.
Key Responsibilities
- Handling customer queries through phone, email, or chat.
- Following standard operating procedures and scripts.
- Updating and maintaining records in internal systems.
- Accurately capturing customer information.
- Escalating issues to senior staff when necessary.
- Meeting performance targets.
- Adhering to schedules.
- Maintaining professional communication at all times.
- Participating in training sessions and regular feedback meetings.
- Working in shifts as per business requirements.
Requirements & Tech Stack
- Basic computer literacy, including typing skills.
- Familiarity with MS Office or similar tools.
Qualifications
- Strong communication skills in English (spoken and written).
- Knowledge of local languages is an advantage.
- Ability to learn processes quickly and follow instructions accurately.
- Ability to work in a structured environment.
- Customer-focused attitude.
- Patience and professionalism.
- Ability to handle repetitive tasks.
- Willingness to work flexible shifts, including evenings, weekends, or holidays as required.
- Minimum educational qualification: high school diploma or equivalent.
- A degree in any discipline is preferred.
- Strong work ethic and reliability.
- Readiness to build a career in the BPO industry.
- Prior internship or project experience is a plus but not required.