Hardware Sales Associate

About the Role

The Hardware Sales Associate is a full-time, on-site role based in Anand. This position involves assisting customers in selecting appropriate hardware products, explaining features and benefits, and guiding them through purchase decisions.

Key Responsibilities

• Greeting customers
• Answering product-related questions
• Handling phone inquiries
• Preparing basic quotations
• Ensuring the sales area is organized and well-stocked
• Coordinating with internal teams to check inventory
• Processing sales transactions accurately
• Maintaining records of customer interactions
• Providing courteous, efficient service
• Contributing to meeting sales targets

Requirements & Tech Stack

• Customer-facing skills: Customer Service, Communication
• Sales skills: Sales, basic product presentation
• Phone Etiquette
• Basic computer skills, including familiarity with Paint or similar tools
• Ability to use common office and sales software
• Ability to work on-site in Anand
• Ability to manage time effectively
• Ability to handle multiple customer requests

Qualifications

• Strong interpersonal skills
• Reliability
• Customer-focused mindset
• Previous experience in retail, hardware sales, or IT products is beneficial but not mandatory.
• High school diploma or equivalent.
• Additional certification in IT or hardware-related fields is an advantage.