Employee Experience Representative

About the Role

As an Employee Experience Representative for John Deere Commons located in Moline, IL, you will:

Key Responsibilities

• Deliver exceptional service to our customers by researching, resolving, and responding to inquiries in a timely, professional, and customer-focused manner
• Administer HR processes such as Learning & Development, offer letters and requisitions, onboarding new hires, internal transfer activities, company organizational management, and employee record maintenance
• Maintain a high degree of confidentiality
• Participate in continuous improvement projects, propose solutions and ideas to find more efficient ways to deliver HR support to employees
• Ensure Service Level Agreements are met or exceeded
• Collaborate with all members of the HROC, including Specialists, Advisors and Workforce Relations, on process improvements and escalation resolution

VISA Sponsorship is NOT available for this position.

Requirements & Tech Stack

• Exceptional attention to detail
• Proven ability to multi-task, manage concurrent tasks, and change priorities
• Strong analytical and organizational skills, excellent problem-solving capabilities
• Experience collaborating in a team environment
• Exceptional written, oral, and interpersonal communication skills
• Demonstrated ability to promote and implement changes in support of major processes
• SuccessFactors system modules (i.e., Learning Administration, Employee Profile, Recruiting, Onboarding, etc.)
• Proficiency with Microsoft Excel

Qualifications

Ideally you will have a degree or equivalent related work experience in the following:

• Bachelor’s Degree in Human Resources, Business, or similar discipline

Experience in an HR process or HR operations role

Working knowledge of HR processes