Supply and Quality Check Intern

About The Wedding Company

The Wedding Company is one of India's leading wedding planning and venue discovery platforms, helping couples discover and book the perfect wedding venues across India.

About the Role

We are looking for a proactive and detail-oriented Operations Intern – Venue Pricing & Availability to support our Venue Category team in maintaining accurate venue data, coordinating with venue partners, and ensuring operational excellence.

Role Objective

The Operations Intern will support the Venue Category team by collecting, verifying, and updating venue pricing, availability, and catalogue information. The role involves coordinating with venue partners, creating Vendor IDs, maintaining operational data, and collaborating with the Product, Technology, Sales, and Quality teams to ensure accurate and up-to-date venue information.

Key Responsibilities

Venue Pricing & Availability

• Verify venue pricing, packages, and availability through outbound calls.
• Collect details related to room inventory, venue capacity, amenities, policies, and seasonal pricing.
• Update pricing and availability trackers with accurate information.
• Collect supporting documents such as brochures, menus, quotations, images, and videos.

Venue Catalogue & Data Management

• Maintain accurate venue catalogue and operational data.
• Create Vendor IDs for newly onboarded venues.
• Perform regular data updates, audits, and corrections.
• Ensure data completeness, accuracy, and compliance with company standards.

Vendor & Team Coordination

• Coordinate with venue partners for pending information and follow-ups.
• Work closely with Operations, Sales, Product, Technology, Customer Experience, and Quality teams.
• Raise requests for website updates, pricing corrections, and tech sheet changes.
• Track and ensure timely resolution of operational and technical issues.

Quality & Operations Support

• Conduct quality checks on venue listings before they are published.
• Record verification calls and maintain proper documentation.
• Support operational reporting (MIS), audits, and process improvement initiatives.
• Assist with additional operational tasks assigned by the reporting manager.

Qualifications

• Graduate in any discipline.
• Freshers or candidates with up to 1 year of experience are encouraged to apply.
• Prior internship or exposure to Operations, Customer Support, Hospitality, Vendor Management, or Data Verification is an advantage.

Requirements & Tech Stack

• Fluency in Hindi and English (Mandatory).
• Excellent verbal and written communication skills.
• Strong attention to detail and analytical skills.
• Good stakeholder management and follow-up skills.
• Proficiency in Microsoft Excel and Google Sheets.
• Strong organizational and time-management skills.
• Comfortable making outbound verification calls.
• High ownership, accountability, and execution mindset.

Key Performance Indicators (KPIs)

• Venue Pricing & Availability Accuracy
• Venue Catalogue Accuracy
• Vendor ID Creation Accuracy
• Tracker & Data Update Accuracy
• Daily Productivity & TAT
• Call Recording & Documentation Compliance
• Website & Tech Sheet Update Accuracy
• Vendor Follow-up Closure Rate
• Cross-functional Coordination

Why Join The Wedding Company?

• Gain hands-on experience in Business Operations, Vendor Management, and Venue Catalogue Management.
• Work with premium hotels and wedding venues across India.
• Learn cross-functional collaboration with Product, Technology, Sales, and Operations teams.
• Opportunity to build a career in Operations with potential for a full-time role based on performance.