Donation Station Attendant Ravenna Neighborhood

About Evergreen Goodwill

Evergreen Goodwill of Northwest Washington is a 501(c)(3) nonprofit organization dedicated to helping people find employment through job training, education, and placement services.

About The Position

The Donation Station Attendant (DSA) is responsible for accepting donated goods from the public and providing excellent customer service at the Ravenna Neighborhood location in Seattle, WA.

Key Responsibilities

• Greets donors in a prompt, friendly, and courteous manner; unloads donations from vehicles and offers tax receipts.
• Evaluates donated items to determine if acceptable for donation.
• Sorts donations into assigned categories and packs safely into container(s).
• Informs supervisor of station status, container footage, and condition.
• Maintains accurate donor tallies and performs other support duties.
• Maintains accurate and timely loading check lists.
• Maintains a clean and safe work environment.
• Identifies and properly disposes of garbage and processes recyclable material.
• Builds and maintains internal and external customer satisfaction.
• Contributes to team effort by accomplishing related results as needed.
• Demonstrates safe work practices; reports any potential hazards or accidents.
• Consistent and safe execution of duties associated with forklift operation when certified to Seattle Goodwill standards (if applicable).
• Maintains reliable attendance.
• Other duties as assigned.

Requirements & Tech Stack

• Ability to read, speak, and write English.
• Ability to perform basic math skills.
• Ability to work with a diverse team.
• Ability to use a mobile phone.

Qualifications

Education And/Or Experience

• No previous experience or education required.

Certificates, Licenses, Or Registrations

• Forklift certification is optional; must meet eligibility requirements.

Physical Demands

• Regularly required to lift and/or move up to 40-60 pounds.
• Regularly required to stand for long periods of time, walk, use hands to finger, handle, or feel, balance, bend, and reach with hands and arms, use feet to operate foot pedal, and talk or hear.
• Occasionally required to climb ladders, sit, stoop, kneel, squat, crouch, or crawl.
• Specific vision abilities required include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.
• Able to communicate with others effectively both verbally and written, including those who have limited English skills.
• Maintain reliable attendance.

Essential Mental/Sensory Abilities

• Organizing, sorting, categorizing, counting, adding, subtracting.
• Recording data.
• Problem Solving.
• Team player.
• Communicating with the public.
• Creating written communication.

Work Environment

• Regularly exposed to an outdoors environment with temperature variations and dust.
• Loud noise level.
• Must be able to work a flexible schedule.