Strategic Social Media and Communications Intern

About the Role

The Strategic Social Media and Communications Intern will join Docusign's social media team within the Communications and Content organization. This is a hands-on role for someone who lives and breathes social media and has strong instincts for how brands should show up online. The intern will help manage our social communities, draft copy for announcements across our channels, and work alongside the social team to concept and produce video and other social content. They'll get real exposure to how a global brand builds its voice on social, and real ownership of work that goes live.

• Duration: 3 months
• Job Designation: Hybrid (minimum 2 days per week in the San Francisco office)
• Reporting To: Thought Leadership & Social Content Director

Key Responsibilities

• Manage communities across Docusign's social channels, including responding to customer questions and comments with good judgment and brand-appropriate tone
• Draft proactive social copy for product announcements, company news, and campaign moments
• Partner with the social team to develop concepts for social posts and campaigns
• Support video production, from ideation through shoot day
• Join project shoots in the San Francisco office as needed
• Participate in weekly social team meetings and creative brainstorms
• Review and help quality-check social posts before they go live
• Use AI tools thoughtfully to speed up drafting and ideation while keeping the writing sharp and human

Requirements & Tech Stack

• Social media platforms
• AI tools

Qualifications

• Undergraduate or Graduate education level

• Graduation Dates: December 2027 or May/June 2028

• Experience in communication, journalism, PR, or marketing

• Excellent writing and communication skills

• Strong judgment and common sense

• Comfortable collaborating across a team and taking feedback

• Organized and able to juggle several projects at once

• Major/Field of Study (Preferred): Communication, Journalism, Marketing, PR, liberal arts (English, History, etc.)

• Work Authorization: Applicants must already be authorized to work in the United States on a full-time, permanent basis without the need for current or future sponsorship.

• Not Eligible for CPT, OPT or Sponsorship.

• Not eligible for employment in the following states: Alaska, Hawaii, Maine, Mississippi, North Dakota, South Dakota, Vermont, West Virginia and Wyoming.