Research Analyst, Online Communities

About the Role

This entry-level role is designed for recent college graduates eager to learn and build a foundation in research, project management, and consumer insights. You will gain hands-on experience in market research, helping brands understand their customers and make informed business decisions. This role serves as a foundation for future growth.

Key Responsibilities

• Manage Research Projects
• Take ownership of online research studies, ensuring accurate, efficient, and on-schedule execution from setup to delivery.
• Program, test, launch, and manage surveys, online discussions, live chats, and other digital research activities using innovative research platforms.
• Partner with account teams to build initial reporting templates, create charts, and develop compelling PowerPoint presentations.
• Monitor and Ensure Data Quality
• Track fieldwork progress, manage participant quotas, evaluate data quality, troubleshoot issues, and inform project teams of study status and results.
• Build and Maintain Engaging Research Communities
• Manage online research communities by publishing content, communicating with participants, overseeing incentive programs, and supporting member engagement activities.
• Build, maintain, and update community databases for accurate sample selection.
• Support Participant Recruitment and Community Health
• Assist with recruiting participants, managing sample and respondent databases, monitoring community activity, and ensuring a positive participant experience.
• Drive Excellence
• Bring attention to detail, strong organizational skills, and a proactive mindset to every project, delivering high-quality work in a collaborative environment.

Requirements & Tech Stack

• Bachelor's degree (completed or graduating soon) in Marketing, Business, Psychology, Communications, Sociology, Statistics, or a related field.
• Strong curiosity about consumer behavior and market trends.
• Excellent organizational and project management skills.
• Strong written and verbal communication abilities.
• Comfort working with technology, AI, and learning new software applications.
• Attention to detail and problem-solving skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Proficiency with Microsoft Office, especially PowerPoint and Excel, is a plus.

Qualifications

Intellectually curious, highly organized, detail-oriented, and interested in building a career in market research, customer insights, and consulting.