Travel Consultant Intern

About the Role

• Gain hands-on experience in the holiday-package sales journey.
• Responsibilities include understanding customer requirements, preparing itineraries, conducting follow-ups, assisting with booking confirmations, and coordinating with the operations team.
• Suitable for individuals who enjoy communicating with people, have an interest in travel, and want to develop practical skills in sales, negotiation, customer relationship management, and holiday planning.
• Will receive guidance from the team while gradually taking ownership of assigned enquiries and responsibilities.

Key Responsibilities

• Understand customer preferences and prepare customised itineraries and quotations.
• Manage assigned enquiries through timely responses, structured follow-ups, and effective objection handling.
• Support booking conversions, recommend relevant upgrades, and assist with payment follow-ups.
• Maintain accurate customer records, quotations, and follow-up activities using CRM systems and spreadsheets.

Requirements & Tech Stack

• Strong spoken Hindi and English, with clear written communication skills.
• Good interpersonal skills and an interest in customer service, travel planning, and sales.
• Willingness to learn persuasion, negotiation, objection handling, and customer conversion techniques.
• Good organisational skills, attention to detail, and the ability to manage multiple enquiries and follow-ups.
• Basic familiarity with email, spreadsheets, and digital communication tools; willingness to learn CRM systems.

Qualifications

• Pursuing or recently completed a bachelor's degree in any discipline; Travel & Tourism, Hospitality, or Business Administration backgrounds are welcome.
• Prior internship or exposure to sales, customer support, or other customer-facing roles is an advantage.
• Basic knowledge of Indian travel destinations and holiday packages is beneficial.
• Freshers can also apply.

Internship & PPO Opportunity

• Duration: 3 months, full-time.
• Interns will be evaluated on communication, learning progress, customer handling, ownership, and performance.
• High-performing interns may receive a Pre-Placement Offer (PPO) for a full-time Travel Consultant position upon successful completion of the internship.
• Full-time conversion is subject to individual performance, role suitability, and business requirements; a PPO is not guaranteed.

Role Details

• Department: Sales
• Location: Remote
• Employment Type: Full-Time Internship
• Stipend: ₹5,000 per month + Incentives