Sales Associate

Bombay Fasteners

About the Role

• Full-time, on-site position based in Mumbai.

Key Responsibilities

• Engage with existing and potential customers.
• Understand customer project and product requirements.
• Recommend suitable pipe supports and anchor fasteners.
• Manage inquiries.
• Prepare quotations.
• Coordinate with inventory and dispatch teams for timely deliveries.
• Follow up to ensure customer satisfaction.
• Maintain accurate sales records.
• Update customer databases.
• Support order processing.
• Collaborate with the founder and team on key accounts and new business opportunities.

Requirements & Tech Stack

• Strong sales and customer service skills.
• Ability to build relationships and handle inquiries professionally.
• Basic knowledge of industrial products or construction materials.
• Familiarity with MEP, Fire Fighting, or HVAC projects is an advantage.
• Good communication skills in English and local languages.
• Clear verbal and written abilities.
• Proficiency in using phones, email, and basic office software (e.g., spreadsheets, word processing).
• Ability to work on-site full time.
• Ability to manage multiple tasks, stay organized, and meet deadlines in a fast-paced environment.

Qualifications

• Prior experience in sales, inside sales, or a similar customer-facing role is preferred but not mandatory.
• Minimum educational qualification: high school diploma.
• A graduate degree in business or a related field is an advantage.