Customer Success Executive
ZENTEGRA - Your Partner in Business Transformation
This job at a glance
- Who can apply
- Freshers and up to 2 years
- Must know
- Business analysisMicrosoft OfficeCustomer service
- Work
- On-site in Bengaluru
- Pay
- Not stated by the employer.
- Skill demand
- Customer service65%Microsoft Office6%Business analysis3%of 133 similar fresher jobs posted in India this week
- Listed
- 9 Nov 2026 · still open
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Job Title: Customer Success Executive
About the Role
We are looking for a confident and articulate Customer Success Executive with excellent verbal and written communication skills to join our Client On-boarding team. The candidate will interact directly with US-based clients, understand their requirements, guide them through our services and products, address queries, and ensure a smooth on-boarding experience. The ideal candidate should be comfortable communicating with international clients, building professional relationships, and handling conversations independently.
Key Responsibilities
- Communicate with US-based clients through calls, emails, and other communication channels.
- Assist clients with on-boarding and provide guidance on the company's services and products.
- Understand client requirements, respond to inquiries, and provide timely resolutions.
- Maintain professional and positive client relationships through effective communication.
- Coordinate with internal teams to ensure timely completion of client requirements.
- Follow up with clients and ensure a smooth on-boarding experience.
- Maintain documentation, client records, and key process flows.
- Identify opportunities for process improvement and contribute to enhancing customer experience.
- Manage assigned tasks independently while maintaining accuracy and meeting deadlines.
Requirements & Tech Stack
- Excellent verbal communication skills with strong spoken English proficiency.
- Ability to communicate confidently, clearly, and professionally with US-based clients.
- Strong interpersonal and relationship-building skills.
- Excellent listening and comprehension skills with the ability to understand client requirements.
- Professional email writing and business communication skills.
- Confidence in handling client calls, queries, and follow-ups.
- Strong problem-solving and analytical abilities.
- Good time management and multitasking skills.
- Proficiency in MS Office applications.
Qualifications
- PUC and above.
- 0–2 years of experience in Customer Support, Customer Success, Client Servicing, or related roles.
- Freshers with exceptional communication skills are welcome to apply.
Job Type: Full-Time
Working Days: Monday to Friday
Shift Timings: 6:30 PM – 3:30 AM IST OR 7:30 PM – 4:30 AM IST
Salary Package: ₹3,00,000 – ₹4,50,000 per annum