Operations Team Member

About the Role

Gateway Services Inc. provides compassionate pet aftercare services, helping families through difficult times. As an Operations Team Member, you will ensure every pet entrusted to their care is treated with dignity, respect, and attention to detail, making a meaningful difference for veterinary partners and pet families.

Key Responsibilities

• Operate cremation equipment following established procedures.
• Process and package cremated remains with accuracy and care.
• Create memorial products such as paw prints and keepsakes.
• Perform quality checks to ensure every order is completed correctly.
• Maintain a clean, safe, and organized work environment.
• Work with teammates to meet daily production goals.

Requirements & Tech Stack

• Enjoy hands-on, physical work.
• Attention to detail.
• Dependable and punctual.
• Ability to work well as part of a team.
• Ability to follow safety procedures.
• Comfortable working around deceased pets.
• Take pride in doing quality work.
• Active position involving standing, walking, and lifting throughout the shift.

Qualifications

• No previous industry experience is required; training will be provided.

Location

• Lasting Paws, Colorado Springs, CO

Compensation

• $19.00–$20.00 per hour (DOE)

Schedule

• Full-Time
• Thursday - Monday, 7:30 am - 4:00 pm

Benefits

• Industry-Leading Benefits Package
• Competitive hourly pay
• Medical, Dental & Vision coverage
• 401(k) Retirement Savings Plan with employer matching
• Company-paid Life Insurance
• Company-paid Long-Term Disability
• Paid vacation and company holidays
• Paid training and career development
• Employee Assistance Program (EAP)
• Gateway CarePath emotional wellness program
• Health Savings Account & Flexible Spending Accounts
• Pet Insurance
• Employee Discount Marketplace
• Career advancement opportunities