Operations Staff:48 DUB

Operations Staff: Blue Dart

About the Role

This role supports day-to-day operational activities within Blue Dart's Service Centres, Hubs, Processing Units (PUDs), and Warehouses, ensuring efficient shipment handling, processing, and movement across the network. It involves a range of operational activities to maintain shipment accuracy, operational productivity, and service quality.

Key Responsibilities

• Receive, segregate, sort, and process inbound and outbound shipments accurately.
• Perform shipment scanning, bagging, tagging, and labelling according to operational requirements.
• Support loading and unloading of shipments from vehicles, ensuring safe handling.
• Ensure timely movement of shipments to meet service commitments.
• Assist in shipment reconciliation and manifest verification.
• Perform basic data entry and update shipment information using approved systems.
• Ensure accurate recording of shipment information and operational transactions.
• Verify shipment labels, manifests, and operational documentation.
• Report shipment discrepancies or operational exceptions promptly.
• Maintain accuracy in operational records and documentation.
• Support day-to-day operations across various Blue Dart locations.
• Assist Shift In-charges in achieving daily operational targets.
• Support peak volume operations and contingency requirements.
• Ensure operational workstations are organised.
• Perform additional operational tasks as assigned.
• Follow all Standard Operating Procedures (SOPs).
• Adhere to Blue Dart's safety, security, and quality standards.
• Handle customer shipments carefully to prevent damage or loss.
• Report unsafe conditions, operational incidents, or security concerns immediately.
• Ensure proper usage of personal protective equipment (PPE).
• Maintain high standards of personal grooming, hygiene, and professional appearance.
• Wear the prescribed Blue Dart uniform and identity card while on duty.
• Demonstrate discipline, punctuality, and professionalism.
• Follow workplace rules, operational discipline, and company policies.
• Represent the Blue Dart brand positively through behaviour and teamwork.
• Work collaboratively with colleagues across operational teams.
• Participate in operational briefings, safety meetings, and training programmes.
• Share ideas for improving operational efficiency and workplace safety.
• Support the implementation of new operational processes and initiatives.
• Contribute to a positive and productive work environment.

Requirements & Tech Stack

• Minimum 10th Standard Pass. Higher educational qualifications are an advantage.
• Experience: Fresher or up to 2 years in logistics, warehousing, courier, manufacturing, retail operations, or similar operational environments. Freshers with aptitude and willingness are encouraged.
• Minimum age 18 years.
• Physically fit for operational activities including standing, walking, lifting, and moving shipments.
• Willingness to work across rotational shifts, weekends, and public holidays.
• Basic understanding of English for reading operational instructions, shipment labels, and safety guidelines.
• Basic computer and handheld scanner/mobile application usage.

Technical Skills

• Shipment Sorting & Segregation
• Shipment Scanning & Processing
• Bagging, Tagging & Labelling
• Shipment Loading & Unloading
• Basic Data Entry
• Shipment Reconciliation
• Barcode Scanner & Mobile Device Usage
• Basic Computer Skills
• Basic English Reading & Understanding

Key Competencies

• Operational Discipline
• Customer Focus
• Teamwork & Collaboration
• Attention to Detail
• Integrity & Accountability
• Time Management
• Learning Agility
• Safety Consciousness
• Positive Attitude
• Professional Grooming & Appearance

Qualifications

• Minimum 10th Standard Pass.
• Higher educational qualifications will be an added advantage.
• Minimum age 18 years.
• Physically fit to perform operational activities.
• Willingness to work across rotational shifts, weekends, and public holidays.
• Basic understanding of English.
• Basic computer and handheld scanner/mobile application usage.
• Positive attitude, willingness to learn, and ability to work in a team environment.