Customer Service Executive
Hexaware Technologies
Thane, Navi Mumbai, Ambarnath0–2 yrs5h agovia Naukri
Walk-in drive · 10 to 11 Nov · 11.30 AM - 5.00 PM
📍 Office Address: Hexaware BPS Ground Floor Building No. 1, Sector 3 Opposite to Maharashtra Cyber Millennium Business Park Mahape, Ghansoli. Map
This job at a glance
- Who can apply
- Freshers and up to 2 years · Any graduate or 12th pass
- Must know
- Customer serviceLead generation
- Work
- On-site in Thane
- Pay
- ₹2–2.75 LPA
- Skill demand
- Customer service61%Lead generation11%of 88 similar fresher jobs posted in India this week
- Listed
- 10 Nov 2026 · still open
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About the Role
Hexaware Technologies is hiring for a Customer Service Executive for a Voice Process. This is a Full-Time, Work From Office role located at MBP, Mahape, Navi Mumbai.
Key Responsibilities
- Handle inbound and/or outbound customer service calls.
- Address customer queries, concerns, and requests professionally.
- Provide accurate information and appropriate solutions to customer issues.
- Maintain high standards of customer satisfaction and service quality.
- Understand customer requirements and ensure timely resolution of queries.
- Communicate effectively with customers in English.
- Maintain accurate records of customer interactions and update relevant information in the system.
- Follow company policies, process guidelines, and quality standards.
- Ensure a positive customer experience through professional and courteous communication.
Requirements & Tech Stack
- Excellent verbal communication skills in English are mandatory.
- Good listening, interpersonal, and problem-solving skills.
- Customer-focused attitude with the ability to handle customer queries efficiently.
- Comfortable working from the office.
- Minimum 6 months of voice process experience.
Qualifications
- HSC (12th Pass) / Any Graduate.
Work Schedule
- Shift Timing: 8:00 AM – 5:00 PM (Fixed Day Shift).
- Working Days: 5 Days a Week.
- Weekly Offs: Saturday & Sunday (Fixed).
- Work Mode: Work From Office.
Location Eligibility
Applications are accepted ONLY from candidates residing in the following locations:
- Central Line: Ambernath to Ghatkopar.
- Trans-Harbour Line: Thane to Panvel.
- Harbour Line: Vashi to Chembur.