Infra Tech Support Practitioner Copy 04
Accenture in India
Gurugram, Haryana, IndiaFresher5m agovia LinkedIn
This job at a glance
- Who can apply
- Freshers · Bachelor's degree
- Must know
- Help desk
- Work
- On-site in Gurugram
- Pay
- Not stated by the employer.
- Skill demand
- Help desk32%of 100 similar fresher jobs posted in India this week
- Listed
- 29 Oct 2026 · still open
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About the Role
- Explore opportunities to build knowledge and support the group.
- Engage in problem solving discussions.
- Develop expertise in Service Desk Management.
- Foster a collaborative environment where challenges are addressed thoughtfully.
- Ensure production systems are available and operating according to defined Service Level Agreements.
- Drive incident and outage resolution and maintain clear communication.
- Facilitate the restoration of service to the production environment.
- Establish disaster recovery procedures.
- Maintain data retention practices.
Requirements & Tech Stack
- Service Desk Management (Beginner proficiency)
- Problem solving (Beginner proficiency)
- Communication (Intermediate proficiency)
- Incident management (Beginner proficiency)
- Disaster recovery planning (Intermediate proficiency)
- Data retention strategies (Beginner proficiency)
Qualifications
- Bachelor's Degree in a relevant field of study.