Hardware Reliability Specialist (Starlink)

About the Role

SpaceX is leveraging its experience building rockets and spacecraft to deploy Starlink, the world’s largest satellite constellation and most advanced broadband internet system. The Starlink team is seeking out best-in-class professionals to maximize Starlink’s potential for communities and businesses around the globe. This role offers an ideal next career step for those who seek a fast-paced, dynamic environment; thrive on solving difficult problems with high impact; and love the challenge of building something from scratch. We are looking for talented reliability specialists to take ownership of production quality and reliability for state-of-the-art manufacturing processes across Starlink user terminal production.

Key Responsibilities

• Execute production non-conformance management processes including MRB, vendor defects, quality audits, and production containments for various Starlink manufacturing lines.
• Drive root cause, resolution, and preventative actions.
• Analyze production defect data and hold quality reviews to drive root cause and corrective action.
• Identify continuous improvement opportunities for yield, performance, and scrap.
• Assist production in developing process improvements and provide training to production technicians to ensure Starlink standards are met.
• Monitor production first pass yield (FPY) and true yield to maintain a stable production environment.
• Ensure successful transition of products from development to high volume production.
• Build relationships with cross-functional groups including manufacturing engineering, design engineering, supply chain, and customer support to identify, reduce, and eliminate impacts from production defects.
• Perform area audits in compliance with ISO 9001 standards.

Requirements & Tech Stack

• Bachelor's degree in an engineering, math, or science-related discipline OR high school diploma or equivalency certificate and 2+ years of experience in hands-on engineering, reliability, manufacturing, or quality environment.
• Experience conducting hardware root cause investigation and containment activity in a manufacturing environment.
• Experience with J-STD-001 Class 2, IPC-A-610 Class 2, or equivalent hardware in a production environment.
• Experience programming, loading, and operating automated production or test equipment.
• Experience with electrical test, environmental test, HALT test.
• Experience in a laboratory setting.
• Demonstrated capability to think creatively and solve complex problems with little to no supervision on schedule as an individual or as a member of an integrated team.
• Ability to deliver high-quality hardware in a fast-paced NPI environment.
• Ability to adapt and process changes quickly.
• Excellent computer skills: e-mail, Microsoft Windows, ERP/MRP/MES systems, python, C, SQL.
• Excellent communication (written and verbal) and teamwork skills.
• Good written, oral, presentation, and documentation skills.
• Demonstrated ability to use technical knowledge and quality background to understand the current state and the most optimal path forward.
• Ability to provide process and design improvement suggestions to engineering.
• Ability to acquire new technical knowledge, particularly around how satellite subsystems operate and function.
• Experience reading engineering drawings, including electrical PCBA schematics and mechanical tolerance stacking.
• Experience developing process documents and procedures.
• Experience with Process Failure Mode and Effects Analysis (PFMEA).
• Experience in high-volume manufacturing setting.
• Basic familiarity and/or certification with ISO 9001 standards.

Additional Requirements

• Able to work specific shifts (depending on specialization: 1st shift or B Shift).
• This position is based in Bastrop, TX and requires being onsite.
• Physical requirements include standing for long periods, climbing, bending, grasping, sitting, pulling, pushing, stooping, and stretching.
• Able to lift up to 25 lbs. unassisted.
• ITAR Requirements: Applicant must be a U.S. citizen or national, U.S. lawful, permanent resident, refugee, or asylee, or be eligible to obtain required U.S. Department of State authorizations.