Korean Voice AI Evaluator

Alignerr

New York, NYFresher3h agovia LinkedIn

This job at a glance

Who can apply
New grads, no experience needed
Must know
Medical terminology
Nice to have
Customer service
Work
On-site in New York
Pay
Not stated by the employer.
Listed
Nov 2, 2026 · still open

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About the Role

Organization: Alignerr

Type: Contract (task-based)

Location: Remote

Commitment: Flexible, work at your own pace

You will hold natural spoken conversations in Korean with an AI healthcare receptionist, then evaluate its performance. You will role-play as a patient using fictional personas, record short conversations, and grade the AI's performance.

What You'll Do

  • Hold 4 to 5 minute spoken conversations in Korean with an AI front desk assistant, playing a fictional patient.
  • Say natural trigger phrases to test whether the AI makes the correct function calls (e.g., checking a patient record, booking an appointment, checking insurance).
  • Review transcripts and classify how accurately the AI understood and responded.
  • Flag issues such as mispronunciations, cutoffs, interruptions, delays, and incorrect function calls, including timestamps.
  • Test how the AI handles background noise, short replies ("네," "아니요," "괜찮아요"), long numbers, emotional moments, and sensitive or unsafe requests.
  • Follow detailed labeling guidelines consistently and submit high-quality work.

Who You Are

  • Native or near-native Korean speaker with a clear, natural speaking voice.
  • Detail-oriented with patience for reviewing recordings and transcripts closely.
  • Comfortable role-playing a patient and sounding authentic.
  • Able to follow multi-step instructions and apply them consistently.
  • Reliable and self-directed when working independently.
  • Access to a quiet space, a good microphone, a stable internet connection, and a second device for playing background noise.
  • Comfortable using web-based tools.

Nice to Have

  • Experience in voice AI evaluation, data annotation, or QA testing.
  • Background in healthcare administration, customer service, or call center work.
  • Strong sense of Korean speech levels and politeness (존댓말) in service conversations.
  • Understanding of how Korean numbers are read aloud (native vs. Sino-Korean).
  • Linguistics or language-focused studies.
  • Familiarity with medical terminology in Korean.

Note: New contributors complete a short unpaid qualification assessment. Contributors who pass are added to paid production work.

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