Operations Assistant

HirePoint Group

About the Role

If you're someone who enjoys keeping operational workflows on track, working with different people, and seeing facility processes come together from start to finish, this could be a great opportunity for you.

Key Responsibilities

• Assist with planning, coordinating, and supporting day-to-day operations across different facility divisions.
• Develop and maintain operational logs, shift schedules, stock lists, and progress trackers.
• Work closely with internal teams and department managers to ensure daily workflows stay on schedule.
• Coordinate operational syncs, prepare meeting agendas, log shift notes, and follow up on pending action items.
• Monitor facility milestones, shipping deadlines, and operational deliverables, keeping stakeholders informed of progress.
• Identify potential supply bottlenecks, inventory risks, and scheduling issues, and help develop practical solutions.
• Liaise with external vendors, courier services, and equipment providers as required.
• Support the implementation of new operational tools, storage systems, and workflow initiatives.
• Assist with reviewing and improving existing facility processes to increase daily efficiency.
• Prepare operational updates, inventory reports, performance recaps, and documentation.
• Track equipment resources, supply counts, and facility logs where required.
• Maintain accurate operational records and ensure daily tasks are completed and followed through.
• Support different departments with their logistical coordination and admin requirements.
• Assist with general operational improvement projects as they arise.

Requirements & Tech Stack

• Confidence using Microsoft Office, particularly Excel, Word, and PowerPoint.
• Ability to learn new inventory management systems and tracking software.

Qualifications

• Previous experience in operations support, logistics administration, inventory management, customer service, or a similar role. Motivated entry-level candidates are encouraged to apply.
• Strong organizational and time management skills.
• Excellent written and verbal communication skills.
• Confidence working with different internal teams, managers, and external vendors.
• The ability to juggle multiple tasks, manage competing operational priorities, and meet deadlines.
• Great attention to detail and a practical approach to problem-solving on-site.
• A proactive attitude and willingness to take initiative.
• A positive, adaptable attitude and willingness to get involved wherever needed.
• Qualifications in business administration, operations management, supply chain, or a related field would be an advantage but are not essential.