Front Desk Coordinator
Smile Doctors
Charlotte, NCFresher1d agovia LinkedIn
This job at a glance
- Who can apply
- New grads and up to 1 year · Diploma
- Must know
- Marketing
- Work
- On-site in Charlotte
- Pay
- Not stated by the employer.
- Skill demand
- Marketing9%of 100 similar entry-level jobs posted in the US this week
- Listed
- Nov 9, 2026 · still open
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About the Role
Smile Doctors is seeking a Front Desk Coordinator to join our growing team.
Key Responsibilities
- Greet and receive customers, determine the nature of their visit, and notify appropriate team members.
- Perform various administrative duties.
- Welcome visitors to the practice and provide information about clinic features.
- Answer, screen, and route incoming calls and take messages as needed.
- Check-in patients and collect general information on their first visit.
- Verify insurance information.
- Notify clinicians of patient arrival and readiness.
- Make appointments for returning patients as necessary.
- Print/reprint appointment reminders and school/work excuses.
- Make changes to the patient schedule as necessary.
- Coordinate payment arrangements or account resolution.
- Receive, store, and deliver shipments and mail.
- Take payments and post them to accounts.
- Update charts and patient information.
- Drive internal marketing initiatives and foster participation from everyone.
Requirements & Tech Stack
- High School Diploma or equivalent required.
- Bilingual is a plus, but not required.
Qualifications
- Ability to communicate effectively verbally and in writing.
- Ability to listen and understand information verbally and in writing.
- One (1) year of administrative experience preferred.